www.avaya.com 

Avaya Inc. is developing SIP-based telephony, instant messaging, conferencing and collaboration solutions for enterprises and service providers worldwide.  Avaya is taking the lead in modularization of its software and systems within a open communication architecture to help organizations smoothly transition to converged communications.  Through seamless integration of SIP-based communications with existing telephony infrastructures, organizations have a clear migration path to SIP that fully leverages their existing investments.

To encourage open interoperability, Avaya makes available an online interoperability testing facility through it's DevConnect program, enabling companies and vendors to test and verify interoperability of SIP endpoints with the Avaya SIP Applications Server.

In 2007, Avaya acquired Ubiquity Software Corporation founder of The SIP Center for the SIP developer community in July 2000.   

 

The Avaya SIP Application Server

As Avaya's flagship SIP Application platform, the SIP Application Server is both a carrier-class deployment platform and a programmable, standards-based application creation environment (ACE) that allows providers to develop and deploy next-generation converged communications services. Use of the Avaya SIP Application Server is extended through the open, standards-based SIP Servlet application programming interface (API). By offering a range of pre-built Application Building Blocks (ABBs) and their non-SIP based connectors (ABB-C's), programmers can employ familiar tools to quickly develop real-time communications applications without detailed knowledge of SIP or underlying telecom network infrastructure.

The Avaya SIP Application Server:

• Uses industry standard and J2EE Integrated Development Environments (IDEs) to make the application development familiar and accessible to a large developer community
• Includes a number of pre-built Application Building Blocks (ABBs) and their associated connectors, along with the extensibility to support third party development of additional ABBs and ABB-C's
• Supports a high availability, carrier-class deployment architecture

Learn more at Avaya.com >>>

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Other Avaya Products:

SIP Enablement Services:  Avaya SIP Enablement Services (SES) combine the standard functions of a SIP proxy/registrar server with SIP trunk support and duplicated server features to create a highly scalable, highly reliable SIP communications network supporting telephony, instant messaging, conferencing, and collaboration solutions.

For more information on Avaya SIP Enablement Services, click here >>>

Application Enablement Services:  Avaya Application Enablement Services 3.0 consolidate Avaya’s existing application enablement assets – such as Communication Manager Application Programming Interface (CMAPI) and Avaya CT – into a single, Linux-based platform.  This enables enterprises to leverage the tremendous variety of computer-telephony integration and interactive response applications developed for these interfaces.  Application Enablement Services allow for powerful new applications to be written and deployed that fully leverage Communication Manager via standards-based APIs and Web service components. 

For more information on Avaya Application Enablement Services, click here >>>

Avaya Communication Manager:  Avaya Communication Manager is the next generation of Avaya call processing software. Designed as an open, scalable, and highly reliable telephony solution, it effectively scales from under 100 users to as many as 36,000 on a single system - and to more than one million users on a single network.  Designed to run on a variety of Media Servers, Communication Manager provides centralized call control for a resilient, distributed network of media gateways and a wide range of analog, digital, and IP-based communication devices.  Communication Manager integrates with the Avaya Converged Communications Server to become a telephony feature server that supports seamless communications between existing analog, digital, and IP phones and SIP-based endpoints. With Communication Manager Extended Access, standard SIP phones can even gain access to advanced non-SIP telephony features.

For more information on Avaya Converged Communications Server, click here >>>

Avaya Meeting Exchange™:  Avaya Meeting Exchange is an audio and web conferencing solution that is supported by the Avaya S6200 server. The standards-based S6200 scales from 24 to 240 IP ports.  It uses SIP as the signaling protocol for conferencing participants, and as a communication protocol that allows the conferencing application to run on standard third party media servers.  SIP is also leveraged for redundancy – redirecting calls to a back up system if necessary. The S6200’s standards-based architecture allows enterprises to leverage existing infrastructure investments, smoothing the migration from TDM to IP and delivering ample cost and efficiency benefits.  For larger-scale deployments the S6200 can be deployed with an S6800 media server to support up to 10,000 ports.

For more information on Avaya Meeting Exchange Enterprise Edition, click here >>>

For more information on Avaya Meeting Exchange Service Provider Edition, click here >>>

Avaya 4600 Series IP Phones:  The standards-based Avaya 4600 Series IP Telephones bring the rich features and functions of Avaya Communication Manager directly to the desktop, while also supporting desktop applications above and beyond telephony.  The phones feature both fixed and flexible feature buttons, easy-to-read graphics including back lighting and color displays on some models, and several wall mount and desk mount options. They have been optimized for reliable use in IP networks, with sophisticated security capabilities such as media encryption and protection from denial of service attacks. Built-in Ethernet switch ports enable streamlined desktop implementations, while voice packets are tagged with the appropriate quality of service (QoS) parameters such as 802.1q and DiffServ for priority treatment by QoS-enabled IP networks. The 4600 Series IP Telephones also support the 802.3af power over Ethernet standard. Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments, to sophisticated color-display screenphones.  H.323 and SIP are supported on the 4602, 4602SW, 4610SW, 4620SW, and 4621SW model IP phones. 

For more information on Avaya 4600 Series IP Phones, click here >>>

Avaya IP Softphone with Instant Messaging: This SIP-enabled IP Softphone turns any PC into an office phone, allowing users to send encrypted instant messages, initiate 'click-to-talk' phone calls with contacts, show and view availability/phone status of users, and dial phone numbers listed on Web sites.  It dual protocol support of H.323 for telephony and SIP for presence and instant messaging provides organizations with the flexibility to gradually introduce SIP-based communications into their networks.

For more information on the Avaya IP Softphone, click here >>>

Avaya IP Agent:  Avaya IP Agent is a soft phone application that enables contact center agents to work from any PC, anywhere, as long as they can connect to your corporate network. Avaya IP Agent provides the complete set of sophisticated agent features from Avaya’s best-in-class suite of contact center products, plus an additional set of powerful capabilities including Instant Messaging and Click-to-dial.

Avaya IP Agent also introduces SIP-enabled presence into your call center, giving your agents the ability to access an expert for immediate help with the tough questions. Agents are able to provide requested information without having to transfer calls or schedule callbacks — one and done.  Delivering one-call resolution to more of your customers reduces costs while increasing customer satisfaction.

For more information on Avaya IP Agent, click here >>>

Avaya Desktop for Windows: Avaya Desktop for Windows is based solely on the standard SIP protocol to provide IP telephony, presence, and instant message functionality. This complements Avaya comprehensive set of software-based phones by being able to interoperate not only with the Avaya Converged Communications Server, but also with many third party SIP proxies, registrars, and endpoints. Avaya SIP Softphone will be available late Summer 2005.

 

Avaya is integrating SIP into the Avaya Communication Architecture to create a new paradigm of converged communications that offers enterprises:

• Reduced costs and multi-vendor interoperability through an open architecture for telephony, instant messaging, and other communication services
• Toll-reduction and/or toll-elimination through Service Provider-offered SIP trunking services
• Secure enterprise-class instant messaging integrated with telephony to provide real-time multimodal communications
• Improved worker productivity through streamlined communications, consolidation of communication silos, and elimination of wasteful phone and e-mail tag

Avaya Converged Communications provide a compelling value proposition  that promises:

• No forklift upgrades
• An evolutionary path to SIP communications that allows enterprises to maximize economic gain with minimum service and business interruption
• Avaya MultiVantage Communication applications unleashed as modular components that can be used to support communications-enabled business processes

Whitepapers

Enterprising with SIP - A Technology Overview
SIP is an application layer, peer-to-peer communication protocol that facilitates openness, simplicity, flexibility, and reuse within IP communication architectures.  This paper offers a look at how Avaya views SIP in enterprise evolution, provides a technical overview of SIP and a comparison with H.323 and H.248/MEGACO, and outlines a practical guideline for deploying enterprise SIP networks.  Download here (713 Kb) >>>

Enterprise SIP Trunking: Delivering On The Promise of SIP Networking White Paper
This paper illustrates how customers are benefiting now from the deployment of SIP Trunking within their enterprise networks and how Avaya is supporting the effective deployment of SIP through its Converged Communications Server capabilities.  Download here >>> 

Additional Ubiquity Software Whitepapers:

 Understanding SIP 
 
 SIP Application Servers: Enabling a Hit Strategy For Rapid Application Creation 
 
 Enabling Next Generation IP Services in 2.5G and 3G Mobile Networks 
 
 Service Creation and Service Delivery All in One

 Building out the Carrier Service Application Infrastructure