Avaya - SIP Center Principal Sponsor   www.avaya.com 

Avaya is a leading global provider of business communications applications, systems and services focused entirely on serving the needs of businesses large to small.

Our unique combination of communications applications, systems and services help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. And by embedding communications into the very business processes of an enterprise, we help to improve the way organizations work - making people more productive, processes more intelligent and customers more satisfied.

Drawing on a rich heritage of enterprise telephony and mastery of IP-based technologies, we help customers to grow revenue, lower risk, reduce costs and achieve superior business results.

As a leader in IP telephony, we help customers to realize business value and create competitive advantage by driving the integration of communications and business applications across any network and device.

Through our innovative technology and services, customers can integrate IP telephony solutions with existing communications investments to enhance and evolve their networks and communications applications at their own path and pace.

In 2007, Avaya acquired Ubiquity Software Corporation PLC, the founder of The SIP Center. Through this acquisition, Avaya now offers deployment platforms, applications, development tools and integration technology for converged voice, video and data services.

 

NEWS

March 2009 - Avaya Announces SIP Architecture That Connects Users, Applications and Systems

Avaya announced the launch of a new SIP-based architecture that integrates communications across multi-vendor, multi-location and multi-modal businesses. Called Aura, the company said it is centered on the new open standards Aura Session Manager, which centralizes communications control and application integration.

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Avaya Aura™

Avaya Aura™ simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere.

It adds powerful new capabilities to Communication Manager, including session management that enables multi-vendor hardware and software to communicate across the enterprise network. Avaya Aura orchestrates a wide array of communications applications and systems by decoupling applications from the network. As a result, services can be deployed to users depending on what they need rather than by where they work or the capabilities of the system to which they are connected.

Avaya Aura supports single cross-enterprise dial plans and centralized administration, reducing operating costs and speeding up rollouts of new applications. New aggregated presence features and the inclusion of Avaya one-X® Unified Communications interfaces allow businesses to take full advantage of unified communications application and solutions.

What's New With This Release

The new Avaya Aura™ product consolidates several new and existing functions into a complete package that makes it easier to buy everything you need for Unified Communications. The key components of Avaya Aura™ are:

  • Avaya Aura™ Communication Manager 5.2 – a new release of Avaya’s flagship IP telephony software.
  • Avaya Aura™ Communication Manager Branch 2.0 – a set of Communication Manager features optimized for enterprises with customer-facing distributed branch offices or retail locations.
  • Avaya Aura™ Session Manager 1.1 – a revolutionary  SIP foundation that dramatically expands Communication Manager’s scale and control, while enabling exciting new user capabilities.
  • Avaya Aura™ SIP Enablement Services 5.2 – an application for enabling SIP connectivity and capabilities, released in conjunction with Communication Manager 5.2 software.
  • Avaya Aura™ System Manager 1.0 – a common management framework for Avaya AuraTM that provides centralized management functions for provisioning and administration to reduce management complexity.
  • Avaya Aura™ Communication Manager Messaging– embedded voice mail application for Communication Manager.
  • Avaya Aura™ Application Enablement Services 4.2 – the current release of Avaya’s enhanced set of telephony APIs for customizing and integrating Communication Manager solutions.
  • Avaya Aura™ Presence Services 1.0 – the current release of Avaya’s presence aggregation service for collecting and disseminating rich presence from Avaya and third party sources.
  • Avaya one-X® - UC All Inclusive– a package of desktop and mobility applications included with Avaya AuraTM Enterprise Edition.
  • Avaya Integrated Management 5.2 – an updated release of our system administration and network management tools for Communication Manager software, media gateways and switches that will be migrated over time into System Manager.

Business Benefits

• Business agility driven through a holistic enterprise architecture for connecting users, applications and systems.
• New cost savings from SIP connectivity and reduced PSTN usage through a single enterprise-wide dial plan.
• Increased productivity from the faster deployment of the right unified communications applications to the right users everywhere.
• Increased customer satisfaction by better connecting people and accelerating processes in real-time across the “customer ready” enterprise.
• Evolutionary approach allows you to maintain all existing features while incrementally adding new technologies.
More Details

Features

• Next-generation SIP Architecture
• Enterprise-wide Centralized Dial Plans
• Multi-vendor Integration
• Centralized User Administration
• Network Routing Policy
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Focusing Avaya's SIP Technology Investments
Avaya delivers enterprise communications solutions that address the needs of business users, business leaders, and IT executives. Avaya’s market leading unified communications and contact center software applications improve collaboration, reduce operating costs and create greater business agility for our customers. 
 
Avaya continues to make key investments in core communications capabilities to ensure that our solutions deliver the scale, performance, and reliability required by customers. Our SIP Application Server technology, originally acquired from Ubiquity Software, provides an important foundation for highly distributed SIP-based communications solutions that Avaya is leveraging in new solutions.
 
This technology has been available to developers via UDN, an Avaya DevConnect program. We have determine a more sustainable solution is to leverage our open standards interfaces thereby preserving our DevConnect partners over time going forward. The underlying technology remains a core foundation component for Avaya applications best accessible via the open standards interfaces.
 
Avaya’s DevConnect partners and customers will continue to benefit from this technology through the scalability, high availability and faster time to market of Avaya solutions.
 
Avaya will continue to nurture our vibrant ISV and partner community through DevConnect, by enabling value added applications to be integrated through open standards with Avaya solutions, and allowing those solutions to be integrated into line of business applications.  This can be accomplished through our rich portfolio of application enablement capabilities, including:
 
  • Application Enablement Services which provides APIs and Web Services to leverage the capabilities of Avaya Communication Manager in UC and Contact Center applications, including Microsoft and IBM desktop environments;
  • Intelligent Presence Server, which federates presence across multi-vendor systems and allows applications and users to determine people’s availability for individual and group collaboration;                                                  
  • Meeting Exchange, which enables integration of audio, video and web collaboration into end user interfaces and business processes;
  • Avaya Voice Portal, which provides a rich VoiceXML development and deployment platform for voice, speech and video applications that are integrated through Web Services with business applications. 
 
Avaya customers and partner community can also leverage Avaya Professional Services for assistance with these technologies and solutions.
 
Base level membership in DevConnect is free to all developers, and offers access to a wide range of API information, Software Development Kits, developer tools, educational materials, sample applications and more. Visit www.avaya.com/devconnect for up-to-date program news and more information regarding membership options.