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Whitepapers

Whitepapers

UDN, an Avaya DevConnect program

As and when any SIP-specific white papers become available they will be added to this page. If you have a SIP-related white paper that you would like to add to this page then please contact us .

It is with the help of our sponsors that we continue to develop The SIP Center resource.  You will find here our sponsors whitepapers followed by contributions from many other companies and individuals on a wide range of topics that relate to SIP.  We hope there is something helpful here for you!  

Interested in contributing, send your request to editor@sipcenter.com!


 Testing ATAs, Gateways, VoIP PBXs, and other Signal Processing Elements in VoIP Networks

 

 Monitoring and Troubleshooting VoIP Networks with a Network Analyzer

 Promiscuous Monitoring in Ethernet and Wi-Fi Networks

 

 

 SIP, RTP, and XMPP in the Emerging Real-time Internet

This white paper discusses how Session Initiation Protocol (SIP) , Real-Time Transport Protocol (RTP), and Extensible Messaging and Presence Protocol (XMPP) can work together to harness the unique strengths of each protocol within and across applications. Each protocol has a role in powering the real-time Internet, and this paper highlights how they complement each other to create a whole solution.

 The Power of Presence

Presence is a key technology powering the real-time Internet. Forward-thinking businesses, service providers, and government agencies are already reaping the benefits of presence-enabled information exchange. This paper explores the nature of presence data, its value to the organization, and methods for leveraging presence to create strategic value and competitive advantage.

 Beyond Instant Messaging

Speed and agility are increasingly important elements to success in a wide variety of domains. As a result, the Internet is becoming a more dynamic, user-centric, real-time environment. In this white paper, we explore characteristic technologies of the real-time internet and how enterprises, governments, service providers, and other organizations can leverage those technologies to build competitive advantage in today’s fast paced world.

AUDIO CODES 

 "Break Free" - Leveraging SIP in Developing Enhanced Applications

Over the last 15+ years, literally thousands of enhanced applications have been developed for the legacy telecommunications infrastructure. From simple voicemail, to sophisticated contact center solutions, these Computer Telephony Integration (CTI) applications have built value on top of basic PSTN dial-tone, generating substantial revenue in both products and services. However, many of the CTI applications were developed using a restrictive and hard-to-learn architecture that limits the developer’s choices in operating systems, choice of technology suppliers and incurs other serious restraints. This whitepaper outlines a migration strategy that leverages SIP to eliminate many of the past restraints and show how to “break free” from the bonds of the legacy CTI architecture.

 Building Applications with SIP - the IP Contact Center

The legacy call center has gone through a metamorphosis, emerging as the IP Contact Center which replaces the PBX and separate IVR and ACD systems and merges email and instant messaging into a new architecture that integrates these functions, leveraging Voice over IP technologies. Whether the goal is to reduce costs in the existing call center, leverage inexpensive overseas labor or add Work At Home Agents (WAHA), IP Contact Centers provide tremendous flexibility to adapt to changing markets and labor resources.   By reading this whitepaper, you will learn how SIP can be leveraged as a key enabling technology for the IP Contact Center - delivering scalable and cost effective solutions while avoiding restrictive and expensive API development.

 Building Applications with SIP - Conferencing / Collaboration Solutions

Global organizations utilize conference calls as a very important business tool for collaboration. Multi-branch organizations were the first to recognize the value in voice and video conferencing services to economize on travel costs and to coordinate business activities. Other smaller organizations have also begun to recognize that having access to easy-to-use conferencing resources speeds collaboration efforts with clients and suppliers. Whether using a tradition TDM PBX, an IP-PBX or a hosted service provider, SIP is seen as a key technology going forward to help tie organizations together and dramatically reduce the costs of conferencing.  By reading this whitepaper you will learn how SIP can be leveraged as a key enabling technology for conferencing and collaboration applications - delivering scalable and cost effective solutions while avoiding restrictive and expensive API development.


 Avaya - SIP Center Principal Sponsor and Founder

 Enterprise SIP Trunking: Delivering On The Promise of SIP Networking White Paper

 Evolving to Converged Communications with SIP

 Enterprising with SIP - A Technology Overview

 Applying SOA Principals in Developing Advanced Telecom Applications
Paper on how SOA applies to Telecom application development environments and how the Ubiquity product set links into this, including key business benefits.

 Service Creation and Service Delivery All in One - Programmable SIP Application Servers for Next Generation Networks

 Understanding SIP - Today's Hottest Communications Protocol Comes of Age

 Enabling Next Generation IP Services in 2.5G and 3G Mobile Networks

3Com - SIP Center Principal Sponsor

 

 

 

 Multi-site IP Telephony Solutions

ACE*COMM - SIP Center Principal Sponsor

 Convergent Mediation(TM) The Strategic Technology Tool for Communications Service Providers

Aculab - SIP Center Principal Sponsor

 


 The Aculab SIP Bridge - For third party call control

 The question of return on investment (ROI) of VoIP

 On-board IP architecture - a new approach to computer telephony card design 

AG Projects - SIP Center Principal Sponsor 

 Best practices for SIP NAT traversal

 Managed DNS - Name Management for Next Generation Networks

 Media Proxy - NAT traversal for geographically distributed Voice over IP networks

 CDR Tool - CDR mediation and electronic invoicing 

Alcatel-Lucent - SIP Center Principal Sponsor

 Session Initiation Protocol – SIP - Launching the IP Communications Revolution

 IMS inside the Enterprise

Communigate Systems

 Telco VoIP Scalability Test Results... for 10 Million Subscribers

Data Connection - SIP Center Principal Sponsor 

 

 Session Border Control in IMS - An analysis of the requirements for Session Border Control in IMS networks

 SIP Market Overview: An Analysis of SIP Technology and the State of the SIP

 IP Multicast Explained

 VPN Technologies - A Comparison  

Eyeball Networks (www.eyeball.com)

  NAT Traversal for VoIP and Internet Communications using STUN, TURN and ICE

In this white-paper from Eyeball Networks, we investigate the root-causes and challenges for the NAT/firewall traversal problem for VoIP, mention recent work and progress made by standards-bodies and the industry, and finally, present a comprehensive solution to this problem comprising a client-side SDK and a scalable carrier-grade server.

GL Communications 

 Testing ATAs, Gateways, VoIP PBXs, and other Signal Processing Elements in VoIP Networks

Intertex (www.intertex.seSIP Center Associate Sponsor

 2001 The SIP Protocol and Firewall Traversal

 SIP and Security - Intertex product overview

Ingate (www.ingate.com)

 SIP Trunking Benefits and Best Practices

A SIP trunk is a service offered by an ITSP to use SIP to set up communications between an enterprise PBX and the ITSP. A trunk includes multiple voice sessions – as many as the enterprise needs. While some see SIP as just voice, SIP trunking can also serve as the starting point for the entire breadth of realtime communications possible with the protocol, including Instant Messaging, presence applications, whiteboarding and application sharing.

 (www.ingate.com) Solving the Firewall/NAT Traversal Issue of SIP: Who Should Control Your Security  Infrastructure?

Interactive Intelligence

 Interaction Center Platform® Architecture: Executive Overview

 IP Telephony and the Interaction Center Platform®

 The Facts About SIP 

 SIP, RTP, and XMPP in the Emerging Real-time Internet

 The Power of Presence

 Beyond Instant Messaging

Mitel - SIP Center Principal Sponsor

 Examining the Value of SIP in the Enterprise

 SIP: The Global Standard that Enables Businesses to Leverage the Power of the Internet 

Newport Networks - SIP Center Principal Sponsor 

 IPsec in VoIP Networks White Paper

 SIP Security and the IMS Core

 UK Interconnect White Paper

 Session Border Control in IMS - based Converged Networks

 Solving the Firewall and NAT Traversal Issues for Multimedia over IP Services

NMS Communications - SIP Center Principal Sponsor 

 Fixed-Mobile Convergence:  Compelling Market – IMS:  Enormous SIP Opportunity

Nortel Networks - SIP Center Principal Sponsor

 

 

 Multimedia Communication Services -- What Enterprise Decision-makers Want and Are Willing to Pay For!

 Next-generation broadband voice services: What broadband consumers want and are willing to pay for!

 Succession Solutions Integration of Session Initiation Protocol

Oracle

 Oracle SDP - Enablers and Future Proofing your Investment PDF)


RadiSys

 Controlling Media Servers with SIP

 IP Media Servers and IMS in Voice Mail and Unified Messaging

 RadiSys' IETF Internet Draft on Media Server Markup Language (MSML) 

RADVISION - SIP Center Principal Sponsor

 IMS SIP and Signaling (Register to download) The RADVISION Perspective - A Technology Overview

 SIP Server Technical Overview

 SIP Overview APRIL 2005

 Improving Quality in IAD and IP Phone Testing

 Monitoring and Troubleshooting VoIP Networks with a Network Analyzer

 Promiscuous Monitoring in Ethernet and Wi-Fi Networks

 Thinkengine Networks - SIP Center Principal Sponsor

 Best Practices for Implementing Advanced Voice Services

Ulticom - SIP Center Principal Sponsor

 IMS Converged Services Gateway

 SIP to TCAP Gateway   

  Benchmarking SIP Server Performance
Henning Schulzrinne, Sankaran Narayanan, Jonathan Lennox, Michael Doyle, Columbia University, Ubiquity.


 Paradial Whitepaper - Connectivity Challenges for Real-time IP Communications - How NATs and firewall issues are solved efficiently and securely

 DyLogic - Video Conferencing with 3G Handsets

 DyLogic - IMS architecture for 3G Mobile and PC audio/video convergence

 UNH InterOperability Laboratory - Testing Session Initiation Protocol (SIP) Saturation

 AG Projects July 2005 - Best practices for SIP NAT traversal

 Pandora Networks - AUG 2004 - Working Smarter - The Business Case for Unified Communications: Using Worksmart IP Applications - Part One: Voice and Telephony

 IBM - NOV 2003 - A Sip of SIP

 SIP Specifications and the Java(TM) Platforms - The look and feel of SIP!

 Snowshore (Now Brooktrout Technologies) OCT 2003 - Emerging MSCML Protocol - The Key to Unlocking a New Generation of Multimedia SIP Services

 SANS Institute 2003 VoIP Security in Small Businesses

 Presented by Department of Computer Science, Columbia University, at PAM2003, the Passive and Active Measurement Workshop, April 2003 - Assessment of VoIP Service Availability in the Current Internet

 Hughes Software Systems 2003 - SIP Server Framework - A Case Study

 MCI - JUN 2003 Session Initiation Protocol (SIP) and MCIAdvantage®

 By Alka Gupta and Michael Doyle NOV 2002 Turbo-charging JavaTM HotSpot Virtual Machine, v1.4.x to Improve the Performance and Scalability of Application Servers

 Sentit0 2002 - Carrier Softswitching - Getting beyond the hype to deployable solutions

 Deltathree 2002 - Real-Time Billing in SIP

 Pingtel 2002 - Next-Gen VoIP Services and Applications Using SIP and Java

 Wind River Systems 2002 - SIP vs. H.323 - A Business Analysis

 VCON 2002 - Delivering SIP-H.323 Convergence and Co-Existence Using a Video PBX Architecture

 Ingate 2001 - The SIP Protocol and Firewall Traversal

(HTML) 2001 Session Initiation Protocol and Security

 Award Solutions 2001 - Advanced SIP Series: SIP and 3GPP Operations

 Award Solutions 2001 - Advanced SIP Series: SIP and 3GPP

 Award Solutions 2001 - Advanced SIP Series: Extending SIP

 Cisco 2001 - High-Availability Solutions for SIP Enabled Voice-over-IP Networks

 Cisco 2001 - Understanding Packet Voice Protocols

 Cisco 2001 - SIP: The Promise Becomes Reality

 Cisco 2001 - Adding MSN Messenger Services to Cisco Packet Voice Networks

 Cisco 2001 - SIP and H.323 Integration

 Ericsson 2001 - SIP and Multimedia - Multi-Service Networks

 Elin Wedlund, Ericsson; Henning Schulzrinne, Columbia University - Mobility Support using SIP

 M D Cookson and D G Smith JAN 2001 - 3G Service Control

 M C Bale JAN 2001 - Voice and Internet multimedia in UMTS networks

 NetNumber 2000 - Provisioning ENUM Services

 Henning Schulzrine AUG 2000 - Internet Telephony and Multimedia: Status and Issues

 Henning Schulzrine 1998 - 2000 - The Session Initiation Protocol