Enhancements Focus on Cisco IP Communications Platform
AUSTIN, Texas--(BUSINESS WIRE)--Sept. 20, 2005--Building on its leadership position in the communications application environment (CAE) market, Metreos today announced a major new product release that further enables the rapid development, reliable execution and centralized management of VoIP applications that converge voice with enterprise applications and data. The new product release focuses on the Cisco IP Communications platform and adds a number of key enhancements that further differentiate Metreos, both as a provider of packaged VoIP applications and as a provider of tools for developing custom VoIP applications.
The new product release has been certified as Cisco CallManager compatible by Cisco's Interoperability and Verification Testing program. This is the second version of the Metreos product line to be Cisco certified, and it remains the only communications application environment certified as Cisco compatible. The new release has been deployed and is in use at select Metreos customer sites including Lehman Brothers and BearingPoint.
Version 2.1 of the Metreos product includes over 40 improvements and new features. Some of the more important new capabilities include:
-- Cisco SCCP Call Control Protocol Support
Metreos adds support in the Metreos Application Runtime
for the SCCP protocol -- adding to a list of supported
protocols that includes JTAPI, H.323, SIP, AXL-SOAP,
Extension Mobility, IP Phone Services and DeviceListX. The
Metreos Application Runtime shields developers from the
complexity of these telephony protocols and allows
applications that are developed on the platform to use any
of the supported protocols. In addition, the Metreos
Application Runtime protects the reliability of the IP PBX
from misuse of the protocols due to developer inexperience
and protocol immaturity.
-- SCCP Proxy Application
Metreos adds the SCCP Proxy Application to its growing
suite of applications to solve a common problem related to
remote access to a company's VoIP system. The SCCP Proxy
Application enables an enterprise to deploy IP phones at
its employees' homes without the need for costly VPN
equipment, configuration and support. SCCP Proxy provides
an SCCP-aware application layer gateway with integrated
security mechanisms that can be further tied into
corporate policies to control access from remote
locations. When coupled with other mobility applications
from Metreos such as ActiveRelay, Metreos customers are
able to deploy powerful solutions that have a significant
positive impact on the productivity of mobile and remote
workers.
-- Remote Agent Application
Metreos adds another packaged application to solve a key
limitation of Cisco's IPCC contact center software. Users
of Cisco IPCC have in the past been unable to allow agents
to work from home without a broadband Internet connection
and VPN connection to their office. With the release of
Metreos Remote Agent Application, contact center agents
can work from home or mobile locations using their normal
PSTN telephone.
-- Text-to-Speech
Metreos adds text-to-speech to its Metreos Media Engine.
Developers can now take advantage of integrated,
easy-to-use text-to-speech media processing when building
applications using the Metreos Visual Designer.
-- Peer-to-Peer Media Processing
Metreos adds peer-to-peer support to the Metreos Media
Engine. This enables developers to create applications
that negotiate media between two endpoints (for example,
two IP phones), allowing the media to flow directly
between the endpoints rather than through the Metreos
Media Engine. This greatly enhances the ability for
applications to be deployed centrally while keeping the
audio path local to specific geographic regions.
"Metreos has established itself as the leader in the emerging communications application environment market, and this new product release extends our lead," said Joel Fontenot, CEO of Metreos. "Our unmatched compatibility with and support for Cisco's IP Communications platform, combined with our packaged application suite and our custom application development capabilities provide the most complete solution for enterprises and integrators seeking to gain more leverage from their investments in IP telephony."
About Metreos
Metreos Corporation has delivered the industry's first and only complete communications application environment (CAE), enabling the rapid development, reliable execution and automated management of VoIP applications that converge voice with enterprise applications and data, streamlining business processes for competitive advantage. Metreos is proud to support a rapidly growing list of customers such as Lehman Brothers and BearingPoint. Founded in 2001, venture capital-backed Metreos is based in Austin, Texas. Learn more at www.metreos.com.
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Contact:
Metreos Corporation, Austin
Vaughan Stanford, 512-687-2003
vstanford@metreos.com
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Source: Metreos Corporation